Bt mail app not showing all mail in inbox

[philbaldry]

Since the last update to the app the inbox does not show all mail.

E.g. Inbox is empty mail alert received.

Inbox states 2 new mail..

Only one displayed after reading and deleting box looks empty only way to get second mail to show is to go to another folder and back to inbox. Then it shows. 

Similarly if there is old mail it does not show when new mail received.

I have tried deleting the cache to no avail. 

Also deleted the app an re installed again problem still exists.

[NeilO]

@philbaldry that's a strange one, if you log in directly to the BT email site at www.bt.com/email does the email display there without an issue?

Neil

[philbaldry · Accepted solution]

Seems to be fixed now.  I signed out and completely removed app and reinstalled.

[DavidM]

Thanks for the update @philbaldry .

Appreciate you taking time to let us know.

Cheers

David