Can't access bt.com through Edge

[chasbobby]

Hi, for the past 3 days, when I try to access bt.com through my Microsoft Edge browser, it returns with a message '

This page isn't working at the moment

If the problem continues, contact the site owner.

HTTP ERROR 400

I can access other websites through Edge and I can access bt.com through Chrome. It's just the combination of Edge and bt.com that I'm having trouble with.

I've used Edge for years with very few problems, so I don't know why this has suddenly happened.

Has anyone else experienced this issue or does anyone have any idea what is causing this?

Thanks,

Charlie

[imjolly]

@chasbobby 

just tried using Edge and no problems accessing bt.com so maybe your device  try deleting browsing history

[rbz5416]

Same here, no issues.

[gg30340 · Accepted solution]

Try clearing the history and cookies from your browser and if you are using a "short cut" try using the Email button in the menu bar to the top of this page instead. It could be the short cut is not working correctly.

[chasbobby]

Thanks guys,

Clearing cookies didn't work, but clearing history did. Back up and running now.