Disable "Set up two-step authentication"

[RobCharles1981]

Hi Everyone,

I'm having trouble in getting into my Email account I've resetted my password fine but I'm stuck on the "Setup Two-step Authentication" Screen and it needs disabling can anyone tell me how to do this please as it's driving me round the bend!

 

[gg30340 · Accepted solution]

Log on to your MyBT then go to Personal Details and scroll down to Two Step Authentication > Edit Two Step Authentication then Your Passcode Settings then scroll down and switch it off or on depending on what you want.