Hello
I keep getting my email blocked with a message saying there is suspicious activity around login and my account is blocked. I have changed my password many times and run anti virus since the problem started 3 days ago, had several Help calls with BT to resolve but the problem recurs later. I have been told,
1) it might be the browser (Firefox) I have changed settings with new password
2) VPN on is the problem ( I have disconnected)
I am 87 so find all this difficult.
Hope someone can offer solution
Hello @bstapleton.
Welcome to the community.
I am sorry to hear you are still unable to get logged in to your BT email account.
Are you able to try logging in via a different browser?
Katie