<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I have a bt email address and when I delete emails on my phone the message "You don't have the right level of permissions to complete this action. Please contact your IT helpdesk". This is a personal email address. How can I resolve thi?
