Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
HarryHotspur10
Beginner

on ‎23-06-2023 20h54

418 Views
Message 1 of 2

Email error message 553

Hi All

I, like a number of recent posts,  am struggling with the dreaded error 553 issue when trying to reply to verified contacts.

It is a personal email address and am not logged on via a VPN token or function but via the house WiFi. Emails are received without issue , I simply cannot reply to them from my laptop. If I reply via my phone there is no problem. and the response goes through without issue. If I create an email from scratch to the same contacts that also sends without issue.

Thanks

0 Ratings
Reply
1 REPLY 1
DavidM
Moderator-Retired

on ‎24-06-2023 9h13

397 Views
Message 2 of 2

Re: Email error message 553

Hi @HarryHotspur10 and welcome to our community.

I'm sorry you're seeing the 553 error message. This usually points to content issues but if you're sure there's nothing that would warrant that then it might be worth reporting this to postmaster. Take a look at BT Email - best practices for postmasters and senders of email | BT Help for advice on that.

Cheers

David

0 Ratings
Reply