Winkie
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Hello, I think I've been hacked and can't get any help from the phone number as I'm unable to generate a 6 digit passcode. I haven't had any emails and when I try to reset my account, my name isn't recognised. Is there a number I can call or something I can do?
Solved! Go to Solution.
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gg30340
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Are you able to log onto your email account?
If you can not call or contact BT 0330. 1234.150 who should be able to reset your password.
If you have been hacked you should have a look at the following link and sub-links.
How can I tell if my email account is no longer secure? | BT Help
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Winkie
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Re: Email nightmare
Thank you, this really helped.
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