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Message 1 of 2

Emails being blocked

Hi

I keep getting an error message when i try to send emails with genuine attachments.  Stopping me sending important emails.

 Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-3-1) ID (65A5686F09FA424F)
OK
 
TIA
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Message 2 of 2

Re: Emails being blocked

Are you using a VPN if so try turning it off to see if the email will send.

If that does not work try turning your BT Hub off for 30 minutes. This should force a change of IP address and hopefully connected to a different email server.

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