Emails disappearing before being read and it says 2 unread when there are none
My wife's email that is linked to my account is no longer receiving emails and shows 2 or 3 unread mail when logged in via the Web page but all messages on the list are open and on her iPhone it sometimes shows the same unread number and a few appear but when trying trying to click on them they disappear.
I have seen others on this site have had the same issue.
Re: Emails disappearing before being read and it says 2 unread when there are none
Hi @NeildStuart welcome to the community and thanks for posting, I'm sorry to see you're wife's BT email is experiencing problems. We'll be happy to get our email team to take a look at this for you so I'll send you a private message in a moment so you can send over the details.