Error 553 (yet again)

[John20231]

Hi

As many people before me have had - I am getting error 553, and am unable to send any email , even a test email. This thinks I am sending spam. I am not using a VPN, have no URLs malware. spam etc and email is sent from the BT email website. Many people seem to get this  problem - cam mine be fixed and can the issue be fixed permanently, not just one at a time>

Thanks

John20231

[NeilO]

Hi @John20231 welcome to the community and thanks for posting, I'm sorry, something must have triggered the spam filters to take action against your email address. We can raise a case with our email experts to figure out what happened and fix it for you. I'll send you a private message in a moment so you can get in touch with the moderation team.

Thanks

Neil

[teresa92]

Hi,

I am also having this problem this morning, but only with certain emails... and can't seem to get through to the help desk either via phone or the instant chat options.

Is there someone I can report this to, to get it fixed ASAP please?

Thanks

[NeilO]

@teresa92 I'm sorry about that, do the emails have any links or URLs in them?

Thanks

Neil