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Message 11 of 15

Re: Error code TS-0003

My problem has gone away.  I think that BT's (or their partners') security algorithms look at the geographical origin of a connection and may prevent access based on that (e.g my vpn may route through Iceland). If I do have the problem I disconnect my vpn and the reconnect once I am in to email.

I am not a BT Sport customer so don't know if that will work the same way.

Also, before you rush to another supplier you might want to check if they have the same policies 🙂

 

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2,800 Views
Message 12 of 15

Re: Error code TS-0003

Bt Sport won't work regardless of location. I'm not bothered about the services anymore as long as my broadband works. Fed up with BT below par customer support so leaving for that reason. I have other means of streaming content now 😉

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1,941 Views
Message 13 of 15

Re: Error code TS-0003

This problem has recurred and is now permanent. So rude of BT not to permit me to use by VPN of choice ... will it be fixed or do I have to find a new ISP?
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1,938 Views
Message 14 of 15

Re: Error code TS-0003

I regularly change the route my VPN uses ... and most  ISPs have been used to send spam so this "solution" does note work.

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1,937 Views
Message 15 of 15

Re: Error code TS-0003

Routing through Iceland or Sweden doesn't seem to make a difference

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