<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I am unable to open files attached to emails. When I try I get a download failed message and I also cannot forward these emails on, they remain in my outbox.
