Help over 50 spam and vile emails coming every day since the new BT email started.

[Flipperty]

Would be OK if it was as simple as changing an email address but it isnt. I have had my email address for years and years - I do not want to change it. I have business cards, flyers, websites etc that use this email. BT should be sorting it out - it is clearly obvious that something has changed on thier side.

[Keith_Beddoe]

@Flipperty 

You should not be using the BT Residential Mail service for a business.

[Flipperty]

It is only a hobby - why ever not?

[Keith_Beddoe]

You said business cards, flyers etc. That sounds more like a commercial operation.

Read the BT Residential T&Cs. Business users use btconnect email addresses and use Microsoft365. You will see those quite a lot on commercial vehicles.

You would be better using a public email service like Gmail, which is much better at filtering spam.

As it is, you will just have to put up with the spam, or use an e-mail client which can filter spam out.

[Genes32]

So still no input/comment from BT?

Do they read comments from their users on this forum? 

[gg30340]

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@Genes32 wrote:

So still no input/comment from BT?

Do they read comments from their users on this forum? 

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This is a BT residential customer to customer forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.

[Faykc]

I sympathise - me too!  Rules doesn't seem to work - exhausting!

Someone should help - especially when you've been a customer for 30 years +

[andydenyer]

I've noted that most of the recent spam emails have been coming from email addresses in the following formats:

*@in.*.com

*@in.*.net

*@in.*.org

*@rdl.*.com

*@rdl.*.net

*@rdl.*.org

I've just added two new rules to block all emails containing either @in. or @ followed by rdl. (sorry, but when I tried typing the @ immediately in front of rdl. in my post, it was tagging another forum member!  So hopefully you can all follow what I was meaning to type!).

Only time will tell if those latest rules will actually work!

[jennie77]

@andydenyer  Thank you for coming up with a possible solution. I have been reporting many many of these emails and at the moment the numbers seem to have dropped off. I am going to be very wary of giving out my email address in future! Jennie

[Faykc]

Those are exactly the ones I’ve been getting. Thank you for your new rules. I’ve had a random attempt but not 100% sure. I thought * was a wildcard and gets all. Many thanks.