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editman
Contributor

on ‎13-07-2024 13h31

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Message 1 of 2

I have changed my password but every time I log on to BTMail I have to enter the new p/w to progress

 
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chrisjp
Recognised Expert

on ‎13-07-2024 20h37

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Message 2 of 2

Re: I have changed my password but every time I log on to BTMail I have to enter the new p/w to prog

I might be wrong about this, but I think that using a web browser to access BT email (which I'm assuming you're doing as you say you're accessing BTMail) always requires your password to be entered each time you login.

The way to get around this is to use an email client like Thunderbird. This saves your BT email password and automatically sends it each time it accesses the BT email server.

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