Importing outlook files

[ib1-2]

Can I import inbox or sync inbox files from Outlook?

[spile]

Yes https://support.microsoft.com/en-au/office/find-and-transfer-outlook-data-files-from-one-computer-to...

[gg30340]

You need to be more specific. 

Are the Outlook Inbox and Files on another device and you want import them into Outlook on a different devices or are you wanting to import them into your BTMail account on webmail which is when you use a web browser?

Or is it something else such as just using Outlook on two devices and you want them to be in synch with each other.

[ib1-2]

I want to import Outlook inbox files from my pc to the BT web mail page so that they correspond with each other. I'm a bit OCD about keeping things in order.

[gg30340]

You would need to set up your Outlook as an IMAP account and this would allow it to replicate what is presently on the BTMail servers and any subsequent emails and folders.

[ib1-2]

Ok thanks I'll have a look at that 

[gg30340]

Are the emails in your Outlook inbox and folders emails that have already been downloaded from your BTMail account?

If the are and they are not synchronising with your BTMail webmail account it would appear that you have your Outlook set up as a POP3 account rather than an IMAP account.

You can not change a POP3 account into an IMAP account on the fly. You would need to set your email account up as a new IMAP account.

Before doing that you should check that the BTMail webmail account still has all the emails that you want available when you log onto it so that once the IMAP account is set up it will synchronise all the folders and emails on the BT Servers.

If your present Outlook account is a POP3 account you should do a back up of all the folders and emails so that if need be you can copy any emails that are presently no longer on the BTMail servers into your IMAP account once it is up and running.    

[ib1-2]

It set up as pop3 at moment. I did have it set as IMAP at one time but can't remember why I changed it.

[ib1-2]

I think the reason I set it as pop3 was I don't have Outlook on my phone, I use a different email program. I couldn't get on with Outlook on the phone and used K9 mail program for years which suites me fine.

[gg30340]

You don't need to have the same email client/app on every device. You could have set K9 up as an IMAP account.