@mar5kmozart Thanks. Would you please post your problem on the "Feedback" thread which is being monitored by the BT moderators.
The problem has been reported before but another instance won't hurt.
which feedback thread?
This one: https://community.bt.com/t5/Email/BT-Webmail-Feedback-v2-post-16th-April-release/td-p/2376642
It's pinned at the top of the Email Forum - BT Webmail Feedback v2 (post 16th April release)