Latest email upgrade is very very slow

[robertjames]

Is anyone experiencing very, very slow response time with latest BT email upgrade?    I  sometimes have to wait several seconds to see the last 5 characters that I typed on an email; similar to a common experience working on a mainframe back in 1980s.

Interestingly, as I type here  in the message box provided  by community.bt.com, I do not experience any latency! Also, Gmail works fine, so this is  not a feature of my laptop or slow broadband - I have fast fibre to the house.

Robert

[busterb]

have you had any improvement ,I have the same !!

[robertjames]

Apologies and thanks.

I am not really sure whether or how  defects in the email system filter back to the developers responsible for bug fixing.  My intention was to draw attention to the defects that I have experienced.

In answer to your questions:

• I am a BT broadband customer
• Yes, I am able to access email via a web browser (Chrome)

I have not tried a different browser... but I will...

Robert

[robertjames]

The problem does seem to have diminished.  Aside from that particular issue, I am finding that the email works better using MS Edge.. for the moment.

[gg30340]

@robertjames 

I have moved the message that you posted on another thread to your own thread as you appeared to have been posting on the wrong thread.