on 06-12-2023 8h31
Yes, you definitely need new hardware, your caps lock key appears to be stuck.
on 06-12-2023 8h36
Reading between the lines of your totally incoherent ramblings, it would appear you have purchased a Halo 3+ service but don't have EE mobile coverage. Call customer services and cancel the Halo3+ part of the contract.
on 06-12-2023 8h50
Also the Hybrid Connect doesn't back up digital voice if the full broadband goes down.
It states this on the page for it.
