Leaving BT & retaining email messages etc

[licquorice]

Yes, you definitely need new hardware, your caps lock key appears to be stuck.

[licquorice]

Reading between the lines of your totally incoherent ramblings, it would appear you have purchased a Halo 3+ service but don't have EE mobile coverage. Call customer services and cancel the Halo3+ part of the contract.

[verkosh]

Also the Hybrid Connect doesn't back up digital voice if the full broadband goes down.

It states this on the page for it.