Logging in to email

[Frogmodem]

Same problem here!  

[paulleitch]

I have been trying to log into my bt e mail and keep receiving the message 

Sorry, something's gone wrong!

There seems to be a problem with your account. Please try again! 

If you keep getting this message please contact the helpdesk, quoting the error code starting bmx_2xxx you'll find in your browser.

The error code is 

btmCode=bmx_2008

I have been having problem with the service for sometime but this is the first it will not let me log in at all

[Davemhlv]

Same here, different browsers on laptop and desktop computers.

[polish]

Cannot log in at all keep getting

Sorry, something's gone wrong!

There seems to be a problem with your account. Please try again! 

If you keep getting this message please contact the helpdesk, quoting the error code starting bmx_2xxx you'll find in your browser.

This is becoming tedious now, hope it gets sorted. Thanks Jules

[nannajan13]

I'm also getting the same error and not able to log into emails or MyBT.

Sorry, something's gone wrong!

There seems to be a problem with your account. Please try again! 

If you keep getting this message please contact the helpdesk, quoting the error code starting bmx_2xxx you'll find in your browser.

Very frustrating! 

Hopefully with so many having the problem BT will pull their finger out and get it sorted.....

[irj2]

The problem continues.

"Sorry, something's gone wrong!"

Error code BMX_2008

Contact Helpdesk:

Their Message Us “message now" button does not work!

Also, unable to access "My BT".

Tried to phone - 0330 1234 150

Advised:
They are experiencing "Technical Difficulties" no mention of expected time to fix.
Try using Outlook or an email client ??
They are trying to answer calls (with a real person) in 30 minutes - gave up.

Dissapointing is one of the polite words that comes to mind! 😞

[KH4]

I'm in the same boat with error code bmx_2xxx and I don't know if this helps, but I've just managed to speak to a chap on the helpdesk. He explained that there is a major outage and that hopefully, email will be up and running again in a couple of hours (@17.00 hours).

[irj2]

I just got back in to my email, via bt.com. (at 15:09)
Let's hope it remains available whilst I sort the 47 emails that have built up.

[paulleitch]

Got in as well thanks for the replys good to know I am not alone

[nannajan13]

I can now get into my email and MyBT on my desktop but the mobile app still won't let me log into MyBT. 

Still I suppose something is better than nothing!