Logging in to email error code bmx_2xxx

[polish]

Can now get into email and my BT at last.

Thanks

[mwest105]

@NeilO 

I have the same problem, can you help to resolve please?

[mwest105]

@NeilO 

@Leanne_T 

'sorry somethings gone wrong' message persistent

Having read the forum it seems the only way to clear the account and allow the password to be reset is via a moderator as there doesn't seem to be a help desk or any option on any of the contact methods, any suggestions please?

[Oddbodkin]

Trying to talk to a human at BT is like trying to scale the Matterhorn in worn out Gym shoes.

[Leanne_T]

Morning @mwest105 

Thanks for coming to the community 🙂

Do you get this error message when logging into your My BT and BT webmail? 

How long has this been happening? 

Also, have you tried another browser? 

Leanne.