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Message 21 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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@DavidMwrote:

Hi all,

Quick update. AVG have confirmed this should now be sorted. Can you all check and let me know.

Cheers

David


Hi David, I have just removed the 'exception' I created yesterday, and can confirm all seems to be OK now. Many thanks to you & BT for reacting so quickly...

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Message 22 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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That's great @Stephen5000 . Thanks for getting back.

Cheers

David

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Message 23 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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Hi confirm both myself and my husband can now log in 

 

thank you for your help

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Message 24 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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Thanks for letting me know @Suey 

Cheers

David

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Message 25 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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Must admit that I'm impressed at such a quick & efficient line of communication between AVG and BT.  I went onto the the AVG help forum last night to report the issue, but it was shut due to maintenance! LOL

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Message 26 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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Hi DavidM just to let you know my email appears to be OK now and my stress level has diminished somewhat....Thank you.
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Message 27 of 29

Re: OK BT, what did you do to disallow me to even see my LogIn page??

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Hi @AtTen24 

Thanks for letting me know. Glad I was able to get those stress levels down for you. 

Cheers

David

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Message 28 of 29

Re: Phishing or is AVG over-reacting?

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Solved now, I used the workaround with adding bt's email to my AVG exceptions. Glad to know I wasnt the only one

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Message 29 of 29

Re: Phishing or is AVG over-reacting?

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thanks
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