cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
424 Views
Message 1 of 2

Possibly spam BT emails

Go to solution

I received an email possibly from BT on Thursday saying Important Account Update which I ignored and deleted, then yesterday I got one saying Cancellation request processed and then another Cancellation request processed again today, I’m worried that the first might have been genuine and now I’m going to lose my email account. 
I have logged into the account just now and everything seems fine and no messages from BT as the first email said there would be.

Do you think they were scam or phishing emails?

0 Ratings
Reply
1 REPLY 1
396 Views
Message 2 of 2

Re: Possibly spam BT emails

Go to solution

It sounds like it was a phishing email. If there were links telling you to click on them in order to update or confirm your email account details it would certainly be a scam.

If you are a BT Broadband customer your email account will only be cancelled if you do not use it at some point in a 150 day period.

See link

Why has my email address been suspended or deleted? | BT Help

 

0 Ratings
Reply