Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Byrnie
Beginner

on ‎05-08-2023 11h17

1,487 Views
Message 1 of 3

Re: Email not syncing on Android

Same problem with me. Tried uninstalling bt mail and reinstalling but no better.

Come on BT let's get this sorted

0 Ratings
Reply
2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage

on ‎05-08-2023 11h23

1,478 Views
Message 2 of 3

Re: Email not syncing on Android

I have moved your post to start your own thread as your problem is not the same as the thread you posted on which is about problems with the Gmail app.

Are you either a BT broadband customer or paying for Premium Mail?

 

 

0 Ratings
Reply
patwestlake
Beginner

‎06-08-2023 11h12 - edited ‎06-08-2023 11h14

1,359 Views
Message 3 of 3

Re: Email not syncing on Android

Also having this issue. Headers download to bluemail or edison, but content doesn't. No issues with webmail or Outlook client on Win10 PC. Started 3 days ago, never an issue before that.

Have reset cache, deleted and reinstalled app, installed Edison to rule out Bluemail, restarted phone etc. This is a BT email issue with Android only- no problems with Gmail or downloading to iPad/iPhones etc. 

I am a BT broadband customer.

Regards, Pat

0 Ratings
Reply