Managing BT Email now migrated to EE

[4ndyR00]

Hi,

not sure who or how to contact anybody about this, but having the same issue since transferring over.

[Keith_Beddoe]

@4ndyR00 

As you are now an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

[4ndyR00]

 It is the BT element that i still have that isnt working though. I can see my broadband and everything has move if i login with my BT id, if i select the EE account in my bt it says manage email but then says i am not the account holder.

[Keith_Beddoe]

Try calling or messaging the technical support team on this link Fix email | BT Help

[iggyb · Accepted solution]

My problem was fixed by BT support team. They moved the email product back to my original BT account. As far as I understand the situation New EE does not offer an email account.