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Message 1 of 6

Remove preview pane

I really hate the new email format and can;t seem to remove the preview pane. I’ve selected the ‘None’ option in preview but it makes no difference.

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Message 2 of 6

Re: Remove preview pane

Try clearing your web browsers history and cookies then close and reopen your browser and change the setting again.

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Message 3 of 6

Re: Remove preview pane

Sorry, this didn’t work although I have an iPAD so I’m not sure how to close the browser other than closing down the iPAD
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Message 4 of 6

Re: Remove preview pane

I don't use an iPad so can not help with that however there have been a few issues regarding the "new" BTMail interface that appear to be specific to iPads and iPhones so this may be another issue that needs to added to the list that the BT email team will need to look into and fix.

I will ask the forum moderators to pass this on to them.

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Message 5 of 6

Re: Remove preview pane

Many thanks. It seems that this new format is much disliked!
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Message 6 of 6

Re: Remove preview pane


@Murphann wrote:
Many thanks. It seems that this new format is much disliked!

I don't think you will get any argument about that on this forum. 

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