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Message 1 of 2

Got a text from "BT"

Telling me someone has tried my email account but they have locked it to protect me.

Asking me to go to "bt.com/secure" for help.

Is this genuine ?

There is something going on as the address bar for my email mentions "compromisedRecovery" & only partially loads

Tried login through Thunderbird & says can't connect "server down"

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Message 2 of 2

Re: Scam ?

Go to solution

Try logging on using a web browser using the BTMail log on page. If the account has been locked it will tell you and what you need to do to unlock it.