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Message 1 of 2

Storage Limit

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What's the Storage Limit for BT Basic? 

Is it still 15GB?

The following is incorrect under:

BT Email products

 

'If you're leaving BT Broadband and want to get Basic email, you need to order it when cancelling your broadband. You can't make a direct switch later.

If you do decide later that you want Basic email, you'll need to get Premium email and then downgrade.

If you've been given your email by someone with BT Broadband, and they leave or de-link your email,  we'll switch you to Basic. You can upgrade to Premium, or link your email to another BT Broadband account and keep Standard email.'

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Message 2 of 2

Re: Storage Limit

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BTMail Basic has no storage limit and never has been limited.

The webpage is incorrect and needs updated. This has been previously reported but as yet no action has been taken.

You will be automatically moved to BTMail Basic when you leave BT.