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1,133 Views
Message 41 of 105

Re: Unable to log in to email

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also finding the same issue from Firefox and Edge.

Outlook client seems to be working.

Is this BT trying to get every to use clients rather than a web mail login?

 

 

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Message 42 of 105

Re: Unable to log in to email - Help!

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Any chance of an update?
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Message 43 of 105

Re: Unable to log in to email - Help!

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this is now negatively affecting our business

@RSmith584 

As you have BT Business broadband, you need to post on the BT Business forum.

As mentioned here https://community.bt.com/t5/BT-Devices/Private-BT-mobile-discount-with-BT-Business-Broadband/m-p/203...

 

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Message 44 of 105

Untrusted connection reported by Kaspersky

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Kaspersky is blocking home.bt.com as being an untrusted connection.

Anyone else having problems?

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Message 45 of 105

Re: Unable to log in to email - Help!

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Wow, ongoing issue, no just me and same here site not secure and when I click on BT.com the page I get is 'Not a BT Customer Yet'??

Seriously, cheesed off and fed up, paying a fortune for my BT broadband and anytime calls package, tied in for 24 months!!

'Brand new customers only' offers being shoved in my face everytime I turn the TV on, then all the emails wanting you to upgrade and pay even more money!!!  

This really needs to get sorted ASAP

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Message 46 of 105

Re: Unable to log in to email - Help!

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any chance of BT fixing their webmail for personal users please

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Message 47 of 105

Re: Unable to log in to email - Help!

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Hi everyone,

I just wanted to post to let you know I have merged all the discussions to this one thread to keep the conversation in the one place.

This is currently being looked into and I'll post again when I have an update.

Thanks,

Robbie

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Message 48 of 105

Re: Unable to log in to email - Help!

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Ongoing since 14:40. Surely you have an idea what the problem is?

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Message 49 of 105

Re: Unable to log in to email - Help!

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Businesses need to send emails to customers.
At the moment personal customers can't access them.

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Message 50 of 105

Re: Unable to log in to email - Help!

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Hi all.

There's sizeable hits on the 'DownDetector'.
https://downdetector.co.uk/status/bt-british-telecom/
Keep an eye on the tally. When the 'high' collapses, you'll probably be back to normal ?
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