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Message 1 of 3

Unable to receive/send email in Outlook

I have Outlook on Mac and an email client on my iPhone.  The latter works fine but Outlook has stopped receiving emails since yesterday.  I've not changed password.  I'm currently in Spain occasionally using a VPN (unable to receive email with VPN on or off).

The password/id are the same obvs in both Outlook and iPhone.  Email works fine in Webmail.

Is there an issue with IMAP email at the moment?

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Message 2 of 3

Re: Unable to receive/send email in Outlook

Following up on this - my Apple Mail client seems to not have any trouble and is receiving emails fine (on the same machine). So must be that BT Mail has issues with the Outlook client?
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Message 3 of 3

Re: Unable to receive/send email in Outlook

Or Outlook has issues with BT mail.