Yesterday I had a problem with not being able to send emails which I think is resolved now. This issue was caused by the recent upgrade of BT Email.
Now I am finding the search facility in emails is not working correctly.
If I search my inbox for emails all from the same sender I end up with a list of those emails which is how it should be.
When I click on one of the emails in the list I am taken back to my inbox and not to the list in my search.
For example I have carried out a search of my inbox just now and found 5 emails from the same sender. I have clicked on the first email in the list. After deleting this first email I am taken back to my inbox instead of to the list of 4 emails left from the same sender search. I then have to carry out the search again to get the 4 remaining emails in the list. This issue carries on as I work through the list.
This is also happening with other folders. I search a folder and get a list of the emails I want. When I click on an email and deal with it I am then taken back to all the emails in that particular folder instead of my search list. I then have to search again and go through the whole process of re-searching after I deal with one email at a time.
Hi @Molly4,
Thanks for highlighting that to me. I've tested it too and get the same results as you.
I've reported it too but it may not sorted straight away as we're keen on getting the recent changes completed first.
Thanks
DanielS
Hi @Molly4,
Thanks for taking the time to report this.
I've replied to you under your original thread: https://community.bt.com/t5/Email/Unable-to-send-emails/m-p/2288552/highlight/true#M104657
Thanks
DanielS