Warning pop-up box

[Jim59]

Sometimes when receiving an email I get a message saying, ,'Warning, message no longer exists ' any ideas on how to prevent this message coming up. Thanks 

[StuartH]

Hi @Jim59 

Welcome to the Community.

Can you provide a little bit more information regarding how you get your emails is this on webmail or on your phone using an app?

Thanks

Stuart

[Jim59]

Hi,

This is on the bt app on my phone.

It all started when I was having issues receiving Gmail.

So I downloaded the bt app, 

I get emails via the bt app where now and again this message box comes up, I just get rid of it by tapping  okay.

The message  is not stopping my emails  coming through  bt email. So it's just an annoying hindrance. I am also starting to get some Gmail coming back on the Gmail.

Bt email is part of my bt products.

[licquorice]

Uninstall the BT mail app and use the Blue Mail app.

[Jim59]

Will give it a go.

Thanks