What does the following mean?

[pk46]

Hi Guys 

What does the following mean?

I get that when I click on a short cut to a BT Email account?

Thanks in advance.

 

TTP Status 404 – Not Found

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Type Status Report

Message JSP file [/index-rui.jsp] not found

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

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Apache Tomcat/8.5.85

[gg30340]

Basically it means that your search engine can not find the web page that you are looking for. 

It could be a problem at your end such as you may have a stale short cut. Try the "email" button at the top of this page.

It could also mean there is a problem at the BT end which will no doubt be resolved so keep trying.

[Manatarms84]

If you are using a favourited page then I would go to the page from fresh and see if that helps. If not then I would clear your browsing history or change your browser.

If that does not fix it it is likely to be an issue at BTs end

[WSH · Accepted solution]

400 series errors are on the client-side.  (500 are on the server-side).

[pk46]

Thanks guys.