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Message 21 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Norton with EE broadband is an extra service paid for monthly. Last figure I’ve seen is £5/mth.

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Message 22 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

@jeb0007 

The information from the CEOs office is not correct.

"The only reason you would be charged if you move to another provider outside BT/EE."

If you moved to another provider you would only be charged to keep your BT email address if you chose to pay for a BT Premium email account. This would allow you to use your email account using an email client/app and a web browser.

If you do not move to BT Premium account you still keep your email account but it becomes a BTMail Basic account which is free but  can only be used with web browser and not with email clients or apps.

See link.

https://www.bt.com/help/email/bt-email-products

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Message 23 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Having a horrible feeling that when switched to you EE you not be able to use MS Outlook and have to use the WEB mail. Can it get worse.. Anybody know more??

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Message 24 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Have you actually read any of the thread?

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Message 25 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?


@jeb0007 wrote:

Having a horrible feeling that when switched to you EE you not be able to use MS Outlook and have to use the WEB mail. Can it get worse.. Anybody know more??


If you can not be bothered to read what has already been posted please stop wasting our time by posting anythng else on ths thread.

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Message 26 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

The question I ask was not mentioned.  Are you always so rude

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Message 27 of 27

Re: What happens to my BT Email and BT Cloud if I move to New EE?

The question you asked has been answered many times already. Try reading the first message paragraphs one, two and three. Plus the other messages that answer your question!