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Jarvis415
Beginner

on ‎23-10-2023 4h01 - last edited on ‎23-10-2023 8h09 by

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Message 1 of 4

can't receive TP-Link register email

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Hi BT，

 

This is Jarvis, a senior Engineer from TP-Link Technical Support Team.

Many users have reported that they cannot receive emails from TP-Link using BT's mailbox. According to our server's records, it is your mail server that has intercepted our emails. Please confirm this problem quickly.

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎23-10-2023 6h04

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Message 2 of 4

Re: can't receive TP-Link register email

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@Jarvis415 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try emailing postmaster@btinternet.com

 

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Jarvis415
Beginner

on ‎23-10-2023 6h31

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Message 3 of 4

Re: can't receive TP-Link register email

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Thanks Keith. Have done that.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎23-10-2023 6h39 - edited ‎23-10-2023 6h45

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Message 4 of 4

Re: can't receive TP-Link register email

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@Jarvis415 

I do not know too much about email, but this thread may help.

https://community.bt.com/t5/Email/How-do-I-setup-a-DKIM-record-with-BT/m-p/2300279

Other companies have posted on this forum, with similar problems, so it may be worth doing a forum search. You may also get replies here from some of our email experts.

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