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Message 1 of 3

changing my email password

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Hi, I should like to change my email password but if I try to do it via the MyBT account it seems to have been set up for my wife - it shows our BT Account No. but to access it you use her email address and password and it shows only her personal details. I wish to change my password including my security questions and answers but how do I do that ? Do I need to set up a separate MyBT account for me ?

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Message 2 of 3

Re: changing my email password

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Log onto the email account and click on your user name then account info and then change password.

If you want you can also gift the email acount to you the set up a new BTID and MyBT for your self and change it from there.

See link and sub links about gifting 

https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new...

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Message 3 of 3

Re: changing my email password

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Hi Distinguished Sage, 

thanks I did as you suggested and clicked on my email address then account info and then change password and I have successfully changed my password ! Thanks

cliff3

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