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Message 1 of 4

email on app not updating

The BT App on my iPhone stopped updating on 16 November 2024.  It works on my PC and on the Apple Mail App.  Is this problem due to changes in the BT Cloud? How do I fix it?

Also on 18 November I received emails from ***********

"Subject: Re:sting Notification

BT.Management Team

 

This is to inform you that we are currently updating our services and the Windows Privacy statement. 

 

Please keep security info updated. This is for your own safety.

 

 

Thank You

BT.team"

 

I have assumed that this is SPAM because it doesn't look like I would expect an email from BT to look like.

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Message 2 of 4

Re: email on app not updating

Its a scam, please remove that email address and link, just in case anyone else clicks on it.

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Message 3 of 4

Re: email on app not updating

Thanks. I thought that it was.
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Message 4 of 4

Re: email on app not updating

BT do not use btinternet email accounts to send out correspondence.

Can you please remove the scammers email address and the scammers link that you posted so as to avoid some unsuspecting person clicking on the link.