cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
227 Views
Message 1 of 2

missing emails

I'm not receiving emails from one specific address - also a btinternet.com  address but getting other emails ok.  Any ideas?

0 Ratings
Reply
1 REPLY 1
213 Views
Message 2 of 2

Re: missing emails

Check your blocked senders list. Check if the email address or its domain, the part after the @, is there.

Log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side. Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on "delete".

0 Ratings
Reply