Adding an SPF record

[bmott001]

Good afternoon.

I'm having problems receiving emails from a certain address and have been told to add an SPF record as follows:

add our SPF record for the email from your NS provider console (btinternet): 

Add as TXT 

Value: v=spf1 +a +mx include:all._spf.ds.network ~all

I have no idea how to do this, so I would be grateful for any advice and assistance from members of the community.

[licquorice]

You can't and it wouldn't help in any case, an SPF record is associated with sending email not receiving.

Add the sender to your safe senders list.

[Crimliar]

If you are using a standard BT email account, this should already exist—if it didn't, these boards would be flooded with complaints about rejected emails!

However, if you have a mail server for a domain you own, you'd need to add that SPF record via your name host.

If neither of these is the case, the company making the request probably has a problem!