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Message 21 of 23

Re: Adding email to iPhone

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Exactly my experience. Turn off Wifi when you have this issue and problem solved. BT mail doesn’t like open wifi.
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Message 22 of 23

Re: Adding email to iPhone

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I appreciate this is now marked as solved but for others looking at this thread I had the same issues as you did. It was only by turning off the VPN on the phone AND my provider that the email set up and downloaded straight away without any issue. 

Am sharing this as for weeks I haven’t been able to get it working. 

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Message 23 of 23

Re: Adding email to iPhone

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Hi there @Bjdsharpe 

Thanks for sharing 🙂

Leanne.

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