BT id

[Louise8]

Hi,

I'm trying to gift my ex husband's email to him. We've managed to get so far, but apparently to finish off the process I have to change my BT id. My BT id is my email so what do I change it to? I've tried to get through to a real person but I'm fast losing the will to live. Every number I've tried just goes round in circles. Any ideas anyone?

[licquorice]

No, you don't have to change your BTid, the recipient needs to have a BTid to receive the gift

[gg30340 · Accepted solution]

See link

https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new...