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Message 21 of 22

Re: BT refuses to block phishing emails

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I’m going to go out on a limb here and hazard a guess that by far the most moaned about service on this entire forum going back years, is about BT email. There must literally be thousands of posts from people whinging and moaning about BT’s email service day in, day out, week in, week out, it literally never stops, and yet, the moaners persist with their ranting and the forum geeks responses are the same, week in, week out.

By far, the easiest thing to do if the service isn’t meeting your needs or expectations, is to just move along somewhere else to another email provider instead of publicly whinging to everyone else about how terrible BT’s email service is. It really isn’t difficult to move everything to a new email account IF YOU CAN BE BOTHERED! Help yourselves for pities sakes! Oh, and of course be careful about what you’re signing yourselves up to when you’re clicking multiple links on websites you think are genuine but are in fact just data mining sites.

In many ways, I actually feel sorry for BT because I’ve personally actually never had an issue with their services, though I accept I’ve never had a BT email account, I mean, actually, trusting an ISP to provide any form of secure email account on a personal level, would for me, be mind blowingly daft. I stress that’s a personal opinion and not one that I need to justify an answer to anyone else for.

Give it a few more years and I doubt BT Mail will even exist anyway, but in the meantime this forum will continue to host the same moaning about it, day in, day out, week in, week out. To be fair to BT, there’s only so much they can do, the rest is pretty much down to the email account holders themselves.

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Message 22 of 22

Re: BT refuses to block phishing emails

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@gg30340wrote:

If you are going to have a moan at least get what you post correct. I never suggested that users were responsible for 3rd party data breaches. I said they were responsible if they took no action after learning about their email address being compromised.


I meant the policing of 3rd party data breaches, particularly those that are not obvious or where the user is not made aware (which is usually the case) - like the one that effectively happened to BT themselves! (I thought that was understandable, but I see there are some text/typo/edit infelicities within that area of my post, for which I apologise - too late to edit now.)


@gg30340wrote:

It is reasonable to expect them to do something about their email account being compromised. If your house was broken into and the keys stolen would you not bother to change the locks because "Doing so might and can have unforeseen and costly ramifications".


Do "something" perhaps, but not delete it (where a BT mail account is concerned). Besides, isn't the application of user filters along the lines you suggested elsewhere pretty much what you might expect BT's own spam filters to effect, only better?

Sorry, the analogy you make is just plain silly.


@gg30340wrote:

As regards registering with online web sites, I guess you never read message three of this thread that gives more information what to do in those instance as well as how to check if your email account has been compromised.


You guess wrong. Using a 'throw away' email address for registration is sensible, but not always suitable/practical for any number of reasons (which I don't intend to debate in detail now!). One has to consider and make a decision according to circumstance - it's human that people will make a few mistakes (poor choices, with hindsight) in life.


@gg30340wrote:

In any event, as per the other thread about the increased email security 2FA that you had a moan on I will not be responding to any further comments made by you on this thread.


Well, that's up to you. Excuse me if I don't cry about it. Thanks anyway. Have a nice day.

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