BTCONNECT email

[johnnyx49]

I have a btconnect.com email address.   Using Windows Live Mail on a windows 7 laptop, and also a windows 10 desktop.  The laptop has stopped sending, but still receives ok. The desktop still works both ways. Have tried different settings in the outgoing smtp server, but to no avail.

Help please.

Thanks

John W.

[licquorice · Accepted solution]

This is the BT residential forum, as a business customer, you need to post on the business forum.

[Keith_Beddoe]

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@johnnyx49 wrote:

I have a btconnect.com email address.   Using Windows Live Mail on a windows 7 laptop, and also a windows 10 desktop.  The laptop has stopped sending, but still receives ok. The desktop still works both ways. Have tried different settings in the outgoing smtp server, but to no avail.

Help please.

Thanks

John W.

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@johnnyx49 

That is a BT Business email address.

Please post on the BT Business forum.

https://business.forums.bt.com/

This is the BT Residential forum.

Thanks

[Devon_Dave]

Deleted. 

Beaten by others with same question 

[johnnyx49]

Hi, this is an address I've had from way back when, now retired (10 years) and residential.  

[licquorice]

BT Connect addresses are business addresses, not residential. There is no expertise on this forum with regard to BT Connect.

[johnnyx49]

OK