Btinternet email

[m25email]

I’ve had Bt email for years. 

Please can anyone tell me if premium service allows you to access your emails via your mobile phone without going through Bt.com page? 

[imjolly · Accepted solution]

yes if you pay for premium email then you are able to access from mobile or from 3rd party app

[gg30340]

If you are presently a BT Broadband customer there is no need to go through the BT.com page to access your email. You can use an email client or email app on your devices including a mobile phone.

It is only if you are not a BT Broadband customer and your email account has been "downgraded" to a Basic account that you have to use a web browser to access your email or pay £7.50 for a BT Premium email account so that you can use email client or an email app.

See link.

https://www.bt.com/help/email/bt-email-products