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m25email
Beginner

on ‎07-04-2025 9h49

1,246 Views
Message 1 of 3

Btinternet email

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I’ve had Bt email for years. 

Please can anyone tell me if premium service allows you to access your emails via your mobile phone without going through Bt.com page? 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-04-2025 10h12

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Message 2 of 3

Re: Btinternet email

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yes if you pay for premium email then you are able to access from mobile or from 3rd party app



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gg30340
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Distinguished Sage

on ‎07-04-2025 15h34

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Message 3 of 3

Re: Btinternet email

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If you are presently a BT Broadband customer there is no need to go through the BT.com page to access your email. You can use an email client or email app on your devices including a mobile phone.

It is only if you are not a BT Broadband customer and your email account has been "downgraded" to a Basic account that you have to use a web browser to access your email or pay £7.50 for a BT Premium email account so that you can use email client or an email app.

See link.

https://www.bt.com/help/email/bt-email-products

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