Can't receive notifications on my email. Anyone know how to fix this?

[Gwinskill]

Can't receive notifications on my email.

They come through on one email address, but have suddenly stopped on my main email address that I use for work, so I'm not getting notifications from my website, professional directories, and so on.

Anyone know how to fix this?

TIA

[Lesley_W]

Hi @Gwinskill,

Welcome to the BT Community

When you say notifications are these automated emails triggered by your website? Are you using a third party email client or the BT Email app or BT Webmail? 

Lesley

[gg30340]

Is this on the residential BTMail service or on a BT Business email account?