Thanks anyway. Btw - my account has been locked again
Morning @Heavytree
Thanks for coming back to the community.
If you get in touch with our Email tech guides, they can take a look into the email account for you and see if they can help get the email account unlocked.
Thanks.
Leanne.
Thanks Leanne. I am not sure it is worth the effort tbh. I have tried many combinations without much success. My trip is nearly over and the same problem occurred in Barbados too, so it is systemic rather than country specific imv. I could use the bt email app I guess, but is that tracked by ip address or is the mac address used like banks, credit cards and money cards, none of which has given me any problems.
gmail works fine too…