Email view

[Alan19560]

Why can I not see all my email history in each folder when logged on via my PC?  I only see the most recent 30 odd.  It works on my phone OK.

Thanks

[gg30340 · Accepted solution]

Make sure that the "Conversation" View is not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.
When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.

[Alan19560]

hi, gg30340 Thanks very much, that seems to have fixed the problem.😁

[Leanne_T]

Morning @Alan19560 

Thanks for coming back and letting us know this is now sorted for you 🙂

Have a great weekend. 

Leanne.