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JamboJimbo1874
Beginner

on ‎23-08-2023 13h43

554 Views
Message 1 of 2

Email

I am able to receive emails but unable to send due to Code 553. How do I sort this. Have already rebooted my hub

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JohnC2
Moderator-Retired

on ‎23-08-2023 14h56

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Message 2 of 2

Re: Email

Hi @JamboJimbo1874 welcome to the forum and sorry that you're getting this error.

When you rebooted the hub did you check to see if you had been allocated a different IP address?

Have a look at: https://community.bt.com/t5/Email/Error-553-AGAIN/m-p/2272610 for some advice that may help.

Are you using a VPN?

Do you get the error using webmail? www.bt.com/email
Cheers

John

 

 

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