I use a gmail account to "pull" emails from my BT account and then autoforward them to my own server - has worked fine for a couple of years.
2 hours ago it stopped working (no changes from my end) and Gmail is giving an error "Server returned error "We were unable to locate the other domain. Please contact your other provider."
There is nothing on the BT settings changed, and the POP server looks to be the same if I check there.
Are you a either BT broadband customer or paying for Premium Mail? If neither, your email account will have been downgraded to Basic Mail which is only accessible via webmail.
You could try disconnecting your router from line for half an hour or so to trigger a different public IP address which in turn may trigger accessing a different POP3 server.
And then, with no further intervention from my end the problem suddently resolves itself!! -problem started at 09.29n this morning and clears 6 hours later with no apology or message from BT, but plenty of frustration at this end dealing with 22 messages via webmail.
Exactly the same problem again! Last time the solution was simply to wait 6 hours so it solved itself - we'll wait and see, though if anyone knows why this is occurring today do please advise. Dave
I'm having the same issue. I get this message "There was a problem while communicating with mail.btinternet.com". Server returned error: "Connection closed by remote host: The other server terminated our connection. Please contact your other email provider for more information." Nothing in my Gmail settings have changed so really frustrating.
