How can I turn OFF spam filters

[AlanMarlow]

I don't want ANY emails going into the Spam folder!  I am quite happy for ALL emails to come into my inbox and I will decide what I am interested in and what I am not interested in. Currently important emails are going to spam occasionally and I am unaware that they have gone there. I do not want to have to check the spam folder every time I log in, how to I disable it!?

[licquorice]

Which part of you can't disable it was it you didn't understand?

[BarrieWalker]

How rude!. Which part of it shouldn't have to be like that do you no understand?

[gg30340]

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@BarrieWalker wrote:
How rude!. Which part of it shouldn't have to be like that do you no understand?

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I thought it was quite clear in my post that you can not turn off the BT spam filters in BTMail and you can not have all emails that are suspected of being spam that are sent to your BTMail spam folder send to your BTMail Inbox instead.

Just in case it was not clear.....  you can not turn off the spam filters in BTMail and you can not have the emails that are suspected of being spam that are sent to your BTMail spam folder sent to your BTMail Inbox instead.

If you would rather have all the spam that goes to you BTMail spam folder sent to your BTMail Inbox YOU should set up "Rules" to do that as was pointed out in the other thread you have posted on about this.

https://community.bt.com/t5/General-email-queries/How-to-stop-emails-going-to-spam-folder/m-p/243480...

[BarrieWalker]

And there it was also said that they don't work. I've tried it and it seems so to me too.

[BarrieWalker]

Just because there is not way currently to turn it off doesn't mean that the providers of BTMail shouldn't listen to requests from their customers to make a change so that it IS available. We could then stop harping on about the inanity of the situation where spam STILL ends up in the Inbox and the vast majority of mail that ends up in the so called Spam folder is NOT spam but genuine often important email.

[gg30340]

Nobody posting on this forum has said that BT should not listen to those that want all the spam filters to be turned off on their account so that all the spam goes to their Inbox.

As you are no doubt aware, this is a Customer to Customer self help forum and the forum members have no direct route to BT.  If that is what you want you should contact BT directly and request that they enable the ability for BTMail users to turn off the spam filters on their email account.

I suspect I know what the answer will be but if you do decide to contact BT please keep the forum updated with the result of your request. 

[AlanMarlow]

I just posted an enquiry which I'd hoped someone would reply to with a sensible answer. I didn't expect to get a reply from some Prima Donna complaining because I hadn't seen their posting! Perhaps it would be a good idea if BT's customer service was a bit better, then people wouldn't have to go trawling around community sites like this trying to find the answer to their questions!!

[licquorice]

Perhaps you should learn how forums work. Read before posting to see if your query has been answered 4 times already in the thread!!!!